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Policy

The protection of personal data is one of the values of Pro Relocation S.L . Compliance with the regulations regarding the protection of personal data in force is a priority objective for us.

This privacy policy outlines how Pro relocation S.L. will handle and safeguard your personal information received through our services. It will clearly and transparently explain the methods and channels through which we collect, process, and use this information.

Furthermore, we offer multiple communication channels for any questions you may have about how we process your personal data, ensuring you have full control over the entire process. By using this site, you unconditionally accept the terms and conditions outlined in this privacy policy. Therefore, we strongly encourage you to read this policy carefully before agreeing to these terms and conditions.

Pro Relocation S.L. reserves the right to modify this privacy policy to comply with new legal requirements and industry practices. As the user guarantees the accuracy, reliability, and truthfulness of the information provided and commits to keeping it updated, Pro Relocation S.L. disclaims any responsibility for possible inaccuracies in the user’s information. This website is available in both Spanish, English and Russian and Pro Relocation S.L. is not responsible for any misunderstandings due to the user’s insufficient language skills or incorrect translation of the provided text.

Warning for Minors

In accordance with current regulations, users under the age of 14 must have parental or guardian consent for the processing of their personal data.

Under no circumstances can information regarding the professional, economic, or personal situation of any family member be collected from a minor without their consent.

If you are under 14 years old and have accessed this site without informing your parents, you must not register as a user.

Normative Framework

Pro Relocation S.L. has updated its website, www.pro-relocation.com, to comply with the requirements of the new Organic Law 3/2018 on the Protection of Personal Data and the Enforcement of Digital Rights (LOPDGDD). Additionally, the website adheres to Regulation (EU) 2016/679 of the European Parliament and Council of 27 April 2016 on the protection of individuals (GDPR) and Law 34/2002 of 11 July on Information Society Services and Electronic Commerce.

The Principles We Apply to Your Personal Information

• Principle of Fairness, Lawfulness, and Transparency: We always seek your consent for processing your personal data for specific purposes, which we clearly inform you about in advance.
• Principle of Data Minimization: We only request the data necessary for the specific purposes, ensuring we collect the minimal amount of information required.
• Principle of Data Retention Limitation: We limit the storage period of your data to the time necessary for its intended purpose, informing you of this duration. For user data, we periodically review our records and delete inactive entries.
• Principle of Integrity and Confidentiality: We process your data in a manner that ensures an appropriate level of security and confidentiality. We take all necessary precautions to prevent unauthorized access to or misuse of our users’ data by third parties.

Data Privacy and Security

At www.pro-relocation.com, we commit to processing your personal data strictly according to the purposes for which it was collected, and we will not use it for other purposes without your consent.

Pro Relocation S.L. has implemented all necessary organizational and technical measures to prevent unauthorized use of your personal data by both the company and third parties.

Regarding the confidentiality of your personal data, Pro Relocation S.L. pledges to ensure that access to your data by our company, partners, and service providers is conducted in compliance with required security standards and current data protection legislation.

This site uses an SSL certificate, a security protocol that ensures your data is processed securely. This means that data transfer between our service and the user, including feedback, is fully encrypted and protected.

Despite these measures, Pro Relocation S.L. cannot guarantee absolute security on the Internet and cannot completely eliminate the risk of confidentiality breaches due to fraudulent actions by third parties. In the event of a security breach, Pro Relocation S.L. follows a specific incident notification protocol designed for such situations.

ASSIGNMENT OF RIGHTS TO THIRD PARTIES

In certain cases, to achieve the purposes described above, we must grant our partners access to your personal data. All of our partners comply with legal requirements to ensure an adequate level of security in processing your personal data, providing guarantees through contractual agreements and certifications:

• Contractual provisions (contracts with data processors)
• Compliance with Privacy Shield certification requirements (for service providers in territories outside the European Economic Area where data protection laws may be less stringent).

REFUSAL POLICY

If the purchase of the property is not completed, and the Deed of Sale is not signed within the specified period (please refer to the terms of the deposit contract between the seller and the buyer), due to the fault of the buyer, the deposit paid will not be refunded to the client as per Article 1454 of the Spanish Civil Code.

Privacy Policy updated 12 June 2024